Help - Troubleshooting Streaming Video

• For Mac Users
• What video player do you recommend to view The Eyes Have It videos?
• What operating system do I need to use the Windows Media Player?
• What browsers can I use with the Windows Media Player?
• What version of Windows Media Player do I need?
• Can I use Real Player or Quicktime?
• The video displays like a slide show. How can I fix this?
• How do I view captions in Windows Media Player?
• Why is the Windows Media Player page cut off by my monitor?
• The Windows Media Player displays but nothing happens?
• I cannot hear the audio. How can I fix this?
• What do I do if I get an error about codecs?
• The audio plays too fast. How can I fix this?
• At what speed does the video play?
• The Windows Media Player buffers the video but the video never loads?
• The video stutters when it plays. Is there anything I can do to fix that?

An interactive teaching and assessment program on vision care
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